Elements and Performance Criteria
- Plan to implement enterprise IP communications
- Produce design considerations for planning and implementing IP-based voice communications networks
- Produce a solutions plan to meet business expectations
- Select the required resources to effectively install or upgrade voice-management servers
- Perform, test and evaluate the installation or upgrade of voice call-management software against the solutions plan
- Plan, configure and test call-processing network elements for a single-site deployment
- Produce a topology of the voice network and plan the location of the call-processing network elements to best support the business requirements
- Install and test voice servers to support user requirements, third-party session initiation protocol (SIP) phones and lightweight directory access protocol (LDAP) integration
- Install and configure local area network (LAN) switches to support IP phones
- Configure and test voice gateways according to gateway requirements to allow for internal calls and external calls and provide voice features
- Configure and test the integration of voice servers with other media systems
- Test and evaluate final configuration against the design requirements
- Manage security and privacy of IP voice network
- Produce design and installation templates for bulk deployment across the enterprise
- Research and implement the use of a network support model to manage the performance and security of the IP voice network
- Design and conduct simple security deployment scenarios to test the integrity and security of the voice network